The Penang Smart Parking app allows for multiple vehicles to be registered from a singular account. This also means that a single account can be used to pay for parking and/or monthly passes for multiple registered vehicles.
The Penang Smart Parking app does not allow for any sort of parking space bookings. The app only allows users to find the nearest parking spaces, pay for parking/ purchase monthly passes, and pay for compounds.
Users who do not have access to smart devices can pay for their parking/purchase their monthly parking passes via the following: i. Electronic parking coupons (e-Coupons) which are sold through parking agents. ii. Payments can be made with the help of friends and family.
Users can access the Penang Smart Parking portal with whatever browser they have on their computer/laptop. However, for best results, users are encouraged to use: i. Chrome Version 73 ii. Internet Explorer 11
All public user data is protected under the Personal Data Protection Act (“PDPA”). Penang Smart Parking app does not share public user information with third parties.
Users can download the Penang Smart Parking app into their new smartphone device and register using the user’s same phone number. The user’s account will then be safely restored.
For further inquiries, kindly contact our dedicated helpdesk at: i. Telephone No : 1-700-818-113 / +603-80268128. ii. E-mel : support_psp@htpsmartsolution.com.my.
No, a single monthly pass purchase in the Penang Smart Parking app cannot be shared with multiple vehicles. The Penang Smart Parking monthly pass behaves just as the physical monthly pass sticker before it. Each monthly pass purchased is unique, tied only to one vehicle.
.png)
.png)
