Terms of Use

Access and Use of Penang Smart Parking App and Services

THROUGHOUT THIS TERM AND CONDITION DOCUMENT THE TERMS "US","OUR", AND "WE", REFER TO HEITECH PADU BERHAD AND ITS OPERATOR(S) AND OWNER(S). THE TERMS "YOU", "YOUR", AND "USER" REFER TO THE PERSON OR MOTORIST WHO USING THE APP AND IT SERVICES.

PLEASE READ THESE TERMS AND CONDITIONS (TERMS) CAREFULLY BEFORE USING THE PARKING APPS (SERVICES) OPERATED BY US. THE USEER IS ADVISED TO READ THEM CAREFULLY AS THEY AFFECT THE USER'S RIGHTS AND LIABILITIES UNDER THE LAW.

1. Access and use of the service
   1. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. THESE Terms apply to all users and others who access or use the Service.
   2. By downloading or using the Service you agree to be bound bythese Terms and condition. If you disagree with any part of the terms then you may not access the Service.
   3. If the user continues to use this app / services after the date on which any amendments come into effect, the user shall be deemed to have consented to be bound by the amended term and conditions.
   4. In the event the User does not agree to the amendments, the User shall not continue to use the app / serices.
   5. The app is free to be downloaded from Google Play or App Store. We are offering you this app to use for your own personal use without cost, but you should be aware that you cannot send it on to anyone else, and you're not allowed to copy, or modify the app, any part of the app, or our trademarks in any way.
   6. You're not allowed to attempt to extract the source code of the app, and you also shouldn't try to translate the app into other languages, or make derivative versions.
   7. The app is serve for the purpose of parking in open space operated by City Council, Municipal council or District Office or private parking operators.


2. Content
   1. Our apps / Service allows you to park and pay parking fee through smartphone. It also offer a service to extend the parking time anywhere anytime with alert features. The use may opt to pay daily or subscribe monthly(s) fee. Also a features to search parking free space for nearby parking zone and etc.
   2. The user shall has sufficient funds or credit in order to park the vehicle(s). Two ways to add the fund or credit through online banking, credit/debit card, e-wallet or through prepaid.


3. Fund policy
   1. Fund or credit added is tied up to particular parking operator and not exchangeable or transferable to other operators. User must be very sure about the right parking operator before any top up since the transaction is cannot be reversed and refund.


4. Termination
   1. Any account with no transaction for more than a year is consider a non-active account. We shall terminate the non-active your account automatically without prior notice to the user. Any balance of fund or credit balance (if any) will be forfeited.


5. Links to other web sites
   1. Our Service may contain links to third-party web sites or services that are not owned or controlled by us.
   2. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connectio with use of or reliance on any such content, goods or services available on or through any such web sites or services.


6. Changes
   1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide in the latest version of the app. What constitutes a material change will be determined at our sole discretion.